Privacy Policy

At CueBytes ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cuebytes.com and use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Subscribe to our newsletter
• Schedule a call or meeting with us
• Engage with our services

This information may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Project requirements and details
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device information
• Cookies and similar tracking technologies

1.3 Analytics Information

We use analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools collect information about your usage patterns, which helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our services: Process your requests, respond to inquiries, and deliver the services you requested
• To communicate with you: Send you updates, newsletters, marketing materials, and other information that may interest you
• To improve our website and services: Analyze usage patterns and optimize user experience
• To process transactions: Handle payments and billing for our services
• To comply with legal obligations: Meet regulatory requirements and respond to legal requests
• To prevent fraud and enhance security: Protect against unauthorized access and maintain the security of our systems
• To personalize your experience: Tailor our services and content to your preferences

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

3.2 Business Transfers

If CueBytes is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

3.4 Protection of Rights

We may disclose your information when we believe it is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to a government request.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Track your visits across websites to deliver relevant advertising

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage and backup systems
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Objection: Object to our processing of your personal information
• Restriction: Request that we restrict the processing of your information
• Portability: Request a copy of your information in a structured, machine-readable format
• Withdraw Consent: Withdraw your consent to our processing of your information

To exercise any of these rights, please contact us at hi@cuebytes.com. We will respond to your request within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (Note: We do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

12. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). We process your personal information based on the following legal bases:

• Consent: When you have given us explicit consent to process your information
• Contract: When processing is necessary to fulfill a contract with you
• Legal Obligation: When we must process your information to comply with the law
• Legitimate Interests: When we have a legitimate business interest in processing your information

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

CueBytes
Email: hi@cuebytes.com
Phone: +1 (601) 806-4017
Website: https://cuebytes.com

15. Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.